Question 1

How quickly does Nexus Academy respond to enquiries?

Accepted Answer

Nexus Academy typically responds to all email enquiries within 24 hours on working days. For urgent enquiries — for example, if you have an exam within a few weeks — WhatsApp is the fastest option and responses are usually within a few hours.

Question 2

Can I speak to someone before booking?

Accepted Answer

Yes. You can contact Nexus Academy by email or WhatsApp to ask questions before booking. Alternatively, the free demo lesson itself is a no-commitment way to meet your tutor, assess the service, and ask any questions directly.

Question 3

Do I need to create an account to book a session?

Accepted Answer

No account is required. You can book a free demo lesson by submitting the booking form with your name, email, subject, and availability. Nexus will match you with a tutor and confirm a time by email or WhatsApp.

Question 4

Is there a WhatsApp number for Nexus Academy?

Accepted Answer

Yes. Nexus Academy can be contacted via WhatsApp on a UK number — the link is available on this page. WhatsApp is particularly useful for international students who want a fast, direct response across timezones.

Question 5

What if I am not sure which subject or exam I need help with?

Accepted Answer

Contact Nexus Academy by email or WhatsApp with a brief description of your situation and we will advise on the best option. For IELTS and TOEFL students who are unsure which exam to take, the free diagnostic session is the best starting point — it assesses your current level and we can advise from there.

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